
FAQ - The Golf Lab LLC
General Services
1. What services do you offer?
The Golf Lab features three premium indoor golf simulator bays powered by Uneekor EYE XO2 technology with GSPro software, and E6 available on Bay 1 for additional play and training options. We support practice sessions, full rounds, leagues, tournaments, swing analysis, coaching programs, and retail merchandise both in-facility and online.
2. Where are you located?
The Golf Lab is located in Huntsville, Alabama, at 5000 Whitesburg Dr. Suite 190, Huntsville, AL 35802. We proudly serve the Rocket City golf community with flexible play options and premium training tools.
3. What are your hours of operation?
The facility is open 24/7 for select membership pass holders. Staff are available every day from 8:00 AM to 9:00 PM to support bookings, coaching, retail, and events.
4. How can I contact you?
You can reach us by:
• Phone: 256-255-2540
• Email: [email protected]
Booking & Pricing
5. How do I book a simulator bay session?
Reservations are available online through our official booking page or at our front-desk kiosk inside the facility, or by phone. All primary players sign a waiver at booking, and any additional guests must sign the liability waiver at the kiosk before bay entry. Walk-ins are welcome, but advance booking is encouraged to secure your preferred time.
Simulator Bay Rental & Group Play
6. How does simulator bay rental work?
All simulator reservations at The Golf Lab are booked and billed per bay - not per person. When you reserve a bay, your group has private access to the full simulator space for the time you selected. Each bay rental allows up to 6 players to participate during that session at the same hourly rate, making it ideal for group rounds, practice sessions, or competition nights.
7. Are bay rentals taxed or priced differently for groups?
No - pricing remains the same whether 1 or 6 players are in the bay. You are renting the bay experience, not individual player slots.
8. What are your rates for simulator bay play?
Hourly pricing varies based on bay availability, league play, and promotional packages. Detailed pricing is always visible at the time of booking through our checkout system.
9. Do you offer memberships or player passes?
Yes. We currently offer the following:
• Par Membership: 6 simulator hours per month - $149/month
• Birdie Membership: 10 simulator hours per month - $249/month
• Players Pass: $10 off each simulator hour - $20/month
Membership benefits apply to both league eligibility and merchandise discounts. Membership hours are non-transferable and tied to the primary member account.
10. Do you offer gift cards or bay credit packages?
Yes. Digital and physical gift cards are available for purchase online or at our facility kiosk, and can be used toward simulator time, league play, retail gear, or merchandise.
Facility & Equipment
11. What equipment should I bring?
We do not currently offer club rentals, but guests are encouraged to bring their own golf clubs. We provide golf balls and tees for free during simulator play.
12. Are the simulator bays suitable for all skill levels?
Yes. The Golf Lab bays are built to support golfers from beginner to advanced. We also provide personalized coaching and Uneekor View swing analysis during staffed hours.
Coaching & Training
13. Do you offer coaching or swing analysis?
Yes. We provide junior, senior, and general coaching programs during staffed hours (8 AM – 9 PM daily). We use Uneekor View software for swing analysis and shot insights.
14. Do you offer online golf coaching or courses?
Not yet - but we are actively developing online coaching, training courses, and a community hosted on Skool for launch in 2026.
15. Will online coaching include a community component?
Yes. Our upcoming coaching platform will include a Skool community for golfers, league players, and training members.
Events & Vendors
16. Can I host a private event, party, or corporate golf outing?
Yes. The Golf Lab is equipped to host corporate events, group leagues, parties, and school team golf packages. We provide a list of local vendors you may choose from for catering or event services.
Safety & Policies
17. What safety measures are in place?
We maintain strict simulator bay awareness rules, facility sanitation, and digital security standards. Waivers are required for all players and guests prior to bay access.
18. What is your cancellation policy?
All cancellation policies are visible during booking and are hosted on a dedicated page on our website. We enforce a 12-hour cancellation window. Bookings canceled inside the 12-hour window incur a cancellation fee.
For more information or to book a session, please visit our website at https://thegolflab.club or call us at 256-255-2540. We look forward to seeing you!
Events & Vendors
16. Can I host a private event, party, or corporate golf outing?
Yes. The Golf Lab is equipped to host corporate events, group leagues, parties, and school team golf packages. We provide a list of local vendors you may choose from for catering or event services.
Safety & Policies
17. What safety measures are in place?
We maintain strict simulator bay awareness rules, facility sanitation, and digital security standards. Waivers are required for all players and guests prior to bay access.
18. What is your cancellation policy?
All cancellation policies are visible during booking and are hosted on a dedicated page on our website. We enforce a 12-hour cancellation window. Bookings canceled inside the 12-hour window incur a cancellation fee.
For more information or to book a session, please visit our website at https://thegolflab.club or call us at 256-255-2540. We look forward to seeing you!
Safety & Policies
17. What safety measures are in place?
We maintain strict simulator bay awareness rules, facility sanitation, and digital security standards. Waivers are required for all players and guests prior to bay access.
18. What is your cancellation policy?
All cancellation policies are visible during booking and are hosted on a dedicated page on our website. We enforce a 12-hour cancellation window. Bookings canceled inside the 12-hour window incur a cancellation fee.
For more information or to book a session, please visit our website at https://thegolflab.club or call us at 256-255-2540. We look forward to seeing you!


© 2025 The Golf Lab | All Rights Reserved